The R777 App team is always there when you need help or advice. We understand that it is important for users to receive support quickly and without complicated formalities, so we have created a convenient communication system that operates around the clock and in two languages — Bengali and English. Whether you have a question about installing the app, how its features work, payments or settings, you can always count on a prompt response.
Our team started by studying what is important to local users: a simple interface, traffic savings, stable performance even with weak mobile internet, and support for popular payment solutions in Bangladesh. This formed the basis of the R777 App architecture. As a result, the app is easy to install, does not take up much space, launches quickly on almost any device, and is not overloaded with unnecessary features.
How to contact us
You can choose any convenient method:
1. Online chat in the app
The fastest option. Just open the R777 menu and click ‘Customer Support’. An operator will connect within a minute and help you resolve your issue in real time. Suitable for technical problems, unclear notifications, questions about settings or errors in the app.
2. WhatsApp support
If you find it more convenient to communicate via smartphone, send screenshots and voice messages, use the official support number on WhatsApp. This channel is especially useful when you need to show the problem visually or get step-by-step instructions.
3. Email
For more serious issues that require documentary evidence or detailed explanations, you can write to our support service by email. This method is suitable for transaction reports, account clarifications, security requests, or data recovery.
When to contact us
An error has occurred in the application
- You are unable to install or update the R777 App
- You have questions about how features, your profile, or payments work
- You need help with notifications or settings
- You need advice on account security
R777 App support is available 24/7, including weekends and holidays. We respond quickly and clearly, and always try to resolve issues on the first contact. Our goal is to make the app simple, stable, and comfortable to use for every user in Bangladesh. Information about your data can be found on the Privacy Policy page.